Effective Date: [Insert Date]

M-Fundi (“M-Fundi,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website [www.mfundi.co.ke] and use our services. By using our Site and services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Information: When you request services, contact us, or fill out a form on our Site, we may collect personal information including your name, email address, phone number, and address.

1.2 Service Details: We collect information related to the services you request, including details about the work to be performed and any additional requirements you may provide.

1.3 Usage Data: We collect information about how you interact with our Site, including your IP address, browser type, pages visited, and the date and time of your visits. This helps us understand how our Site is used and improve our services.

2. How We Use Your Information

2.1 Service Delivery: We use your personal information to provide and manage the services you request, including scheduling, completing, and billing for services.

2.2 Communication: We may use your contact information to communicate with you about your service requests, provide updates, respond to inquiries, and send promotional materials if you have opted-in to receive them.

2.3 Site Improvement: We use usage data to analyze and improve the performance and functionality of our Site, ensuring a better user experience.

2.4 Legal Compliance: We may use your information to comply with legal obligations or protect our rights and interests.

3. Sharing Your Information

3.1 Service Providers: We may share your information with third-party service providers who assist us in providing and managing our services, such as payment processors or subcontractors. These third parties are obligated to protect your information and use it only for the purposes for which it was shared.

3.2 Legal Requirements: We may disclose your information if required to do so by law or in response to a valid request by public authorities, or to protect our rights or the safety of our users.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of our company or assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4. Data Security

4.1 Protection Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

4.2 Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

5. Your Choices

5.1 Access and Correction: You have the right to access, update, or correct your personal information. You may contact us to request access to or correction of your information.

5.2 Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions included in those communications or contacting us directly.

5.3 Cookies and Tracking Technologies: Our Site uses cookies and other tracking technologies to enhance your experience. You can adjust your browser settings to refuse cookies, but this may affect the functionality of our Site.

6. Children’s Privacy

6.1 Age Restrictions: Our Site and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete it.

7. Changes to This Privacy Policy

7.1 Updates: We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically for any updates.

8. Contact Us

8.1 Questions and Concerns: If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: legal@mfundi.co.ke